Repairs

RESOL Repair Service

State-of-the-art production lines and a sophisticated quality management guarantee optimum products. Controls after each individual manufacturing step warrant a 100 % quality assurance. The ISO:9001 certification and many awards confirm our way into the future.

However, if a defect occurs, our repair service will assist you and check if you should send us the device.

Please have the following information at hand:

  • device type
  • serial number
  • detailed error description

RMA (Return Material Authorization)

In order to send us the device, you will need an RMA number. Sign up for free to be able to use this service:

If you are logged in, you can generate an RMA number under Service / RMA service. You can check the processing status of your return at any time under Service / RMA service / My list.

Contact Repair Service

Mo. - Fr. 8:00 a.m. - 3:30 p.m.
service@resol.de
Phone: +49 (0) 23 24/96 48-732
Fax: +49 (0) 23 24/96 48-769

Defective devices will be repaired reliably and quickly.

We offer a large service package with many advantages:

  • advice by qualified personnel with many years of experience
  • repair also of older devices possible – saves resources and preserves the environment
  • high-quality and fast repair using strict test methods
  • detailed error evaluation
  • estimate of costs upon request
  • software updates possible
  • offer of exchange devices during complex repairs

Please pay attention to our repair and service conditions



Catalogues

Catalogue

  Product portfolio (PDF)

  DATANORM 4.0