State-of-the-art production lines and a sophisticated quality management guarantee optimum products. Controls after each individual manufacturing step warrant a 100 % quality assurance. The ISO:9001 certification and many awards confirm our way into the future.
However, if a defect occurs, our repair service will assist you and check if you should send us the device.
Please have the following information at hand:
In order to send us the device, you will need an RMA number. Sign up for free to be able to use this service:
If you are logged in, you can generate an RMA number under Service / RMA service. You can check the processing status of your return at any time under Service / RMA service / My list.
Mo. - Fr. 8:00 a.m. - 3:30 p.m.
Phone: +49 (0) 23 24/96 48-732
Fax: +49 (0) 23 24/96 48-769
Defective devices will be repaired reliably and quickly.
We offer a large service package with many advantages: